We’ve identified that some suppliers who generated their refresh tokens before we switched to non-expiring tokens may encounter token expiration after 365 days. This can lead to worker downtime and authentication errors such as:Documentation Index
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--no_cache=true flag to re-authenticate.
To resolve this, please follow these steps to generate a new non-expiring refresh token and restart your worker:
Step 1: Run the io.net worker CLI binary with the --no_cache=true flag to initiate token regeneration.
Step 2: Provide any required details to the CLI. Once successful, your worker will launch using the refreshed token.
After completing the initial interactive authentication, you’ll see a new —token value. You can reuse this token to update other devices silently.