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Stop the Platform

Run the command below in Terminal to stop and remove all containers for Linux. 
sudo docker stop $(sudo docker ps -a -q); sudo docker rm $(sudo docker ps -q)

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Restart the Platform

  • Reboot your computer or server.
  • After you reboot the device, restart the platform.
  • Rerun the same command provided on the website during the initial setup. It resembles docker run -d.
Verify that you’re not running two instances of io-worker-vc.
Run the command below to verify that you’re running a single instance of io-worker-vc. 
docker ps
If there are 2 containers running the same image io-worker-vc , the platform fails. The output resembles the sample below: 
~$ docker ps
CONTAINER ID   IMAGE                               COMMAND                  CREATED          STATUS         PORTS     NAMES
87b1b066bdfa   ionetcontainers/io-worker-monitor   "tail -f /dev/null"      3 seconds ago    Up 2 seconds             agitated_hawking
7033c1b8feba   ionetcontainers/io-worker-vc        "sudo -E /srp/invoke…"   8 seconds ago    Up 8 seconds             friendly_ritchie
67f699e12c2e   ionetcontainers/io-worker-vc        "sudo -E /srp/invoke…"   10 seconds ago   Up 8 seconds             sleepy_feynman

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How to fix this?

Run the stop all docker containers (check troubleshooting guide) and run the (docker run -d …) command from website only ONCE to run the platform normally.